Logistics

Last-Mile Delivery Assignment

Automated system that matches packages with delivery personnel based on priority, weight, skills, location, and time constraints to optimize delivery efficiency.

This template can be edited in GoRules BRMS

Solution

This intelligent delivery assignment system streamlines the last-mile logistics process by automatically matching packages with the most suitable delivery personnel. The system evaluates multiple key factors including package priority (express vs standard), package attributes (weight, fragility, signature requirements), and delivery personnel qualifications (certifications, equipment, vehicle type).

The matching algorithm calculates scores based on proximity to delivery location, remaining vehicle capacity, service level agreement deadlines, and specialized handling requirements. For time-sensitive deliveries, the system prioritizes delivery personnel with express certification. When packages require signatures, only equipped personnel are considered. The system either automatically assigns packages that meet threshold requirements or flags exceptions for manual review with suggested actions, ensuring optimal resource utilization while maintaining service quality standards.

How it works

The decision graph processes package assignments through several key evaluation steps:

  1. Input Processing: Receives package details (ID, priority, weight, dimensions, signature requirements) and delivery personnel information (skills, location, capacity, equipment).
  2. Match Score Calculation: Evaluates package-personnel compatibility based on priority level, weight handling capabilities, and special skill requirements.
  3. Proximity Analysis: Calculates a distance score based on how close the delivery person is to the package location.
  4. Capacity Verification: Confirms the delivery person has sufficient remaining capacity for the package.
  5. SLA Compliance Check: Assesses if the delivery deadline can be met based on current time and delivery person availability.
  6. Final Score Computation: Combines all factors into a comprehensive score for assignment decision-making.
  7. Assignment Decision: Automatically assigns packages with scores above threshold or routes to manual review with actionable recommendations.

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