Retail

Marketplace Listing Verification System

Automated risk assessment system that flags suspicious marketplace listings based on brand authenticity, pricing anomalies, and seller credibility factors.

This template can be edited in GoRules BRMS

Solution

This marketplace verification system protects buyers and platform integrity by automatically identifying high-risk listings that require manual review. The system evaluates multiple risk signals including price deviation from market averages, seller reputation metrics, account history, and category sensitivity. For luxury and high-value items, it verifies brand authenticity against known premium labels and flags suspicious underpricing that could indicate counterfeit merchandise.

Listings are assessed against seller credibility factors including feedback rating, account age, and previous policy violations. The system assigns risk levels based on combinations of these factors, with more severe flags triggered when multiple risk indicators appear together. Each flagged listing receives specific verification requirements - either immediate manual review for high-risk cases or batch verification for medium-risk items - ensuring marketplace quality while maintaining operational efficiency.

How it works

The decision graph evaluates listings through a sequential risk assessment process:

  1. Risk Factor Calculation: Computes key metrics including price deviation percentage, seller credibility scores, and category sensitivity indicators.
  2. Brand Authentication: Verifies if the brand belongs to a high-value category and compares pricing against market averages.
  3. Seller Evaluation: Analyzes seller history including account age, previous violations, and feedback rating.
  4. Risk Level Assignment: Applies decision rules to determine if the listing presents high, medium, or low risk based on combined factors.
  5. Verification Routing: Routes high-risk listings for immediate manual review, medium-risk listings to batch verification queues, and approves low-risk listings automatically.

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