Healthcare

Medical Appointment Priority System

Healthcare scheduling system that prioritizes patients based on clinical severity, risk factors, and wait times to optimize care delivery and resource allocation.

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Solution

This medical appointment prioritization system ensures patients receive timely care based on clinical need. The solution evaluates multiple patient factors to determine scheduling urgency, assigning a comprehensive priority score that guides clinical staff. It analyzes condition severity from mild to critical, factoring in whether appointments are follow-ups to ongoing treatment plans.

The system incorporates key patient risk factors including age over 65, chronic conditions, immunocompromised status, and recent hospitalizations. Wait time analysis prevents patients from falling through the cracks by escalating priority for those waiting longer than standard timeframes. Based on the calculated score, patients receive one of five priority levels (Low to Urgent) with specific scheduling recommendations, ensuring the most vulnerable and acute patients receive prompt care while maintaining efficient clinic operations.

How it works

The appointment prioritization system follows a systematic evaluation process:

  1. Risk Factor Assessment: Evaluates patient demographics and medical history including age, chronic conditions, immune status, and recent hospitalizations.
  2. Condition Severity Analysis: Determines clinical urgency based on reported severity (mild to critical) and whether the appointment is a follow-up.
  3. Wait Time Evaluation: Calculates additional priority points based on how long the patient has been waiting for an appointment.
  4. Priority Score Calculation: Combines all factors into a comprehensive numerical score.
  5. Priority Assignment: Translates the numerical score into actionable priority levels (Urgent, High, Medium, Standard, Low) with specific scheduling timeframe recommendations.

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