Regional Compliance Manager
Automated system that applies region-specific data privacy rules for telecommunications services across EU, US, UK, Canada, and Australia.
Solution
This compliance system automatically applies the correct regional data privacy frameworks to customer accounts based on their location. It enforces region-specific regulations like GDPR for EU customers, CCPA for US customers, and Privacy Act requirements for Australian users. The system manages data retention periods, ranging from 12 months in Australia to 36 months in the US and default regions.
For telecommunications providers, the solution handles service restrictions such as roaming caps in the EU and UK, and international call verification requirements in the US. It verifies customer consent status, evaluates age restrictions for premium services, and determines if data export is permitted based on regional laws. The system also differentiates between business and individual customers, applying the appropriate compliance rules to each customer type.
How it works
The compliance management process follows these key steps:
- Customer Data Input: Captures customer location, type, age, and consent status along with requested services.
- Regional Rule Application: Determines applicable privacy framework (GDPR, CCPA, UK GDPR, PIPEDA, Privacy Act) based on customer region.
- Compliance Verification: Checks if explicit consent requirements are satisfied and calculates data retention dates.
- Service Eligibility Assessment: Evaluates eligibility for premium services based on customer type, region, and age requirements.
- Restriction Identification: Flags service-specific restrictions like roaming caps or third-party data sharing limitations.
- Compliance Summary Generation: Creates a concise compliance status overview with retention periods and applicable framework.
Dynamic Tariff Engine
Rule-based pricing system for telecommunication services that automatically applies discounts based on user profiles, time periods, and location types.
Customer Eligibility Engine
Intelligent system that analyzes customer data to determine service upgrades, loyalty rewards, and premium features based on usage patterns and account history.
Service Level Agreement Enforcement
Automated system that monitors telecommunication service levels, detects SLA violations, and triggers appropriate compensation and escalation responses.
Device Compatibility Checker
Intelligent system that evaluates device models and firmware versions to determine service availability and feature compatibility.
Partner Revenue Sharing
Automated calculation system that determines commission rates, bonuses, and payouts for content, service, and technology partnership agreements.
International Roaming Policy Manager
Automated telecom solution that applies custom roaming rates and service levels based on customer destination, plan type and usage patterns.
Cellular Data Rollover System
Intelligent system that automatically calculates and applies unused data transfers to next billing cycles based on customer plan tiers and usage patterns.
MVNO Partner Enablement
Automated rules engine that determines service access, network resources, and pricing tiers for mobile virtual network operators based on partnership metrics.
Legacy Plan Management
Rules-based telecom system that preserves benefits for long-term customers while streamlining catalog offerings and guiding migration paths.