Airline Seat Map Display Rules
Dynamic seat map system that personalizes seat availability based on loyalty tier, fare class, group size and cabin occupancy levels.
This template can be edited in GoRules BRMS
Solution
This airline seat management system delivers personalized seat map experiences by evaluating multiple factors to determine what seats each passenger can view and select. The system considers the customer's loyalty status, analyzing whether they hold platinum, gold, silver or standard tier membership. It factors in the passenger's fare class, distinguishing between first class, business class, economy plus, and standard economy tickets.
The solution adds intelligence by calculating real-time cabin fill percentages and factoring in group booking requirements for families or parties traveling together. Premium loyalty members and higher fare classes unlock access to preferred seating areas, while restricted seats become available when cabin occupancy exceeds certain thresholds or for groups needing adjacent seating. This creates a seamless, personalized booking experience while optimizing airline seat inventory management.
How it works
The decision graph processes passenger and flight data through four key nodes:
- Input Processing: Receives customer profile information (tier, fare class, group size), cabin details (total seats, occupied seats, seat types), and flight information.
- Cabin Fill Calculation: Computes the percentage of occupied seats and determines if adjacent seating is required based on group size.
- Seat Availability Rules: Applies a decision table with 12 prioritized rules that evaluate customer tier, fare class, cabin occupancy percentage, and group size to determine which seat types to display.
- Display Adjustment: Calculates total available seats, determines the appropriate seat map version (standard or premium), and generates appropriate messaging based on cabin occupancy.
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